When you really need us, we act quickly and effectively. Along with our class leading, efficient and reliable breakdown repair services, we offer our exclusive DE24, DE30 and DE365 full surgery equipment maintenance packages, available with low monthly fees.
We offer three service options to all our clients, it’s just a matter of chosing which one best suits your needs.
We operate a Red-Amber-Green system for service calls and offer a callout service within 24 hours, usually same day for breakdowns.
|⬤||Red||Failure of equipment leading to loss of service to patients.|
|⬤||Amber||Equipment broken or about to break requiring parts but service can be maintained.|
|⬤||Green||Cosmetic damage or similar that is not causing loss of service.|
DE24 is our standard service level and offers you a non-contract as-and-when service facility for all your dental equipment, and is based upon our £30.00 per 30 minutes + vat standard service rate.
We also have DE30, a monthly direct-debit contract for a full 12 months that will cover all your maintenance needs.
Our most cost-effective serice contract is DE365, this is a discounted 12 month service contract, that will cover all your maintenance needs. The exceptional value of this option is due to the inital discounted payment for the full year being paid in yearly and in advance.
All of our service contracts are bespoke and individually tailored to your exact requirements.
Please contact us to discuss your bespoke cost analysis.